Save hundreds of hours on education IT and data admin
with
automation bots

Use your existing systems alongside email management bots to automate helpdesk tickets, password resets, starters/leavers and more. Free up time for staff to focus more on customer service tasks and critical projects.

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Trusted by leading universities and colleges across the UK

Reduced handling time by 
95%

Time saved on successful cases 
243h

12 processes
delivering a 
240% 
return on investment

Reduced handling time of cases by 50%

Email management supercharged
for Anglia Ruskin University

414 enquires

Portal/password enquiries processed to date.

300 hours

Email admin time saved.

4,339 records

Processed to date.

Optimise IT and data admin in your university or college by automating tedious tasks, saving hundreds of hours without the need for new systems

Struggling to manage hours of manual admin for IT and data processes? Manual tasks are not just eating up your budget and taking too long – it's also frustrating your students.

Automate tasks such as helpdesk tickets, asset tracking, password resets, compliance, reporting, cybersecurity and more. Choose from a library of 160+ pre-built industry bots for any repetitive set of IT tasks, without you ever needing to migrate to a new system. Save hundreds of admin hours and enhance accuracy.

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Simplify existing IT tasks with automation

Streamline your university or college IT tasks with automation

Choose from a library of 160+ pre-built industry bots

Automate existing processes dealing with asset tracking, compliance, reporting, and cybersecurity

Cut down on IT admin time

Improve IT response times and transform existing processes

Save hundreds of admin hours every year

Streamline IT admin and focus less on repetitive tasks

Save valuable time for IT teams in universities and colleges

IT teams can focus on strategic initiatives

Charterhouse experienced a substantial reduction in references admin

90%

Average reduction in handling time.

6 minutes

Handling time reduced from 21 to  6 minutes

£30K savings

3-month period.

Choose from a library of 160+ pre-built industry bots.

Deploy working automation within 3 weeks.

No need to change your existing systems.

Book a no-obligation call to discuss your university or college IT tasks

We’ll tell you which tasks can be automated, how it works and how much time you will save.

Book a 30-minute call
How Will Niico Fit Into Our Current Technological Ecosystem?+
One of the core strengths of Niico is its ability to seamlessly integrate with your existing software and systems without requiring any disruptive changes or learning new tools. Our team conducts a thorough analysis of your current technological setup to ensure Niico's automation tools complement your processes effectively, ensuring a smooth transition and immediate efficiency gains.
How customisable is Niico's automation?+
Niico's platform is highly customisable to meet the unique needs of your institution. Beyond automating routine tasks, we work with you to identify specific challenges and opportunities for automation within your processes. Our team then develops tailored AI solutions that not only fit but enhance your existing workflows, ensuring that the automation delivers on your specific objectives and outcomes.
What is the implementation timeline for Niico?+
The deployment of Niico's automation solutions typically takes about 4 weeks from initial consultation to going live. This period involves detailed planning, integration with your systems, customisation of automation processes, and thorough testing to ensure that everything operates smoothly and efficiently from day one.
How does Niico ensure data security and regulatory compliance?+
Data security and compliance are paramount at Niico. We adhere to stringent data protection protocols and ensure that all automated processes comply with relevant regulations, such as GDPR in the European Union. Our team works diligently to safeguard your data and that of your students, providing peace of mind and reliability in our automation solutions.
What ongoing support does Niico offer?+
Our commitment to your success extends beyond the initial setup. Niico provides ongoing support and maintenance to ensure the optimal performance of our automation tools. Our support team is available to address any questions, provide updates, and make adjustments as needed to keep your automated processes running smoothly and efficiently.

FAQs

Book a 30-minute call

MMU transformed manual tasks 
that took days 
into minutes

Education IT Automation

Speed up responses to helpdesk tickets or password reset enquiries

Niico handles repetitive admin tasks already in place

Speed up IT processes for students
like helpdesk tickets or password reset enquiries

Scalable automation that easily adapts to the increasing volumes of IT tasks

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Book a no-obligation call to discuss your administrative tasks.

We’ll tell you which tasks can be automated, how it works and how much time you will save.

Book a 30-minute call

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