KIRA understands student requests, responds with accurate information, and automatically handles tasks - all without adding to your team's workload.

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Universities are seeing real results with Niico

95% reduction in manual handling time

243 hours saved on successful cases 

240% return on investment

Manual student communications drain your resources 

Chatbots cannot
understand unique requests 

Traditional chatbots only work with questions you've programmed them to answer, leaving students frustrated when their specific needs don't match your preset scripts. 

Email creates work instead of reducing it 

Student emails pile up in inboxes, get lost in threads, and create manual work for staff who must respond, track, and resolve each request individually. 

Manual processes waste valuable staff time 

Simple student requests like council tax letters or extenuating circumstances forms require manual processing, creating backlogs and taking staff away from higher-value work. 

Reduce inbox overload, save time, and cut admin costs 

Book a no-obligation call to discuss your administrative tasks.

We’ll tell you which tasks can be automated, how it works and how much time you will save.

How will KIRA fit into our current systems and processes?+
KIRA integrates with your existing systems without requiring changes or new tools. Our team analyses your current setup and designs solutions that complement your processes, ensuring a smooth transition and immediate efficiency gains.
How is KIRA different from standard chatbots?+
Unlike standard chatbots that only respond to predefined questions, KIRA understands natural language, responds intelligently to a wide range of queries, and most importantly, takes action to complete tasks automatically - from generating council tax letters to processing extenuating circumstances.
What kind of return on investment can we expect?+
Based on our work with UK universities, clients typically see a 240% ROI through significant time savings, reduced task times (some from 10 days to 1 minute), and the ability to handle peak periods without additional temporary staff.
How quickly can KIRA be implemented?+
Most implementations are completed within 3 weeks. We start with a quick assessment of your needs, customise KIRA to your specific workflows, and then implement with minimal disruption to your operations.
How does KIRA ensure accurate information for students?+
KIRA connects directly to your institution's knowledge base and systems, ensuring all information provided is accurate and up-to-date. The system is continuously trained on your specific processes, policies, and frequently asked questions to maintain accuracy.

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Education Automation 

KIRA fixes these problems and more… 

Handle all student requests without adding headcount 

24/7 responses to student enquiries 

Provides accurate, up-to-date information 24/7 

Responds to enquiries in seconds, not days 

Eliminates inbox backlogs and follow-up tracking 

Faster, smoother student enrolment 

Verifies identity documents in under a minute 

Automatically checks enrolment status across systems 

Sends personalised welcome communications without manual input 

Automatic application review and sorting 

Automatically identifies high-priority applications 

Processes qualified candidates first during peak periods 

Meets all deadlines without additional staffing 

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Automate council tax letters and admin documents in seconds 

Free staff from repetitive emails and manual tasks 

Cut response times from days to minutes 

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Quick offer decisions without manual review 

Evaluates applicant data against programme requirements 

Creates personalised offer communications automatically 

Maintains consistent decision-making across all departments  

Handle student enquiries 24/7 without staff intervention