Automate Student Enquiry Tasks

Save hundreds of hours
on student enquiries
with automation bots

Use your existing systems to automate enrolment, enquiries, accommodation applications, ID card creation, portal access, funding requests and more.

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Trusted by leading universities and colleges across the UK

Reduced handling time by
95%

Time saved on successful cases
243h

12 processes
delivering a 240%
return on investment

Reduced handling time of cases by 50%

Email management supercharged
for Anglia Ruskin University

414 enquires

Portal/password enquiries processed to date.

300 hours

Email admin time saved.

4,339 records

Processed to date.

Optimise student enquiries in your university or college by automating tedious tasks, saving hundreds of hours without the need for new systems

Struggling to manage endless student enquiries? Manual tasks are not just eating up your budget and taking too long – it's also frustrating your students.

Automate tasks such as enrolment, enquiries, accommodation applications, ID card creation, portal access, funding requests and more. Choose from a library of 160+ pre-built industry bots for any repetitive set of IT tasks, without you ever needing to migrate to a new system. Save hundreds of admin hours and enhance accuracy.

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Simplify existing student enquiry tasks with automation

Streamline student enquiry tasks for your university or college

Choose from a library of 160+ pre-built industry bots

Automate enrolment, enquiries, accommodation applications, ID card creation, portal access, funding requests

Cut down on admin time for recurring enquiries

Improve enquiry response times and transform existing processes

Save hundreds of admin hours every year

Streamline student enquiry admin and focus less on repetitive tasks

Speed up response times for student enquiries

More time to focus on strategic initiatives

Charterhouse experienced a substantial reduction in references admin

90%

Average reduction in handling time.

6 minutes

Handling time reduced from 21 to 6 minutes

£30K savings

3-month period.

Choose from a library of 160+ pre-built industry bots

Deploy working automation within 3 weeks

No need to learn new systems or change your workflow

Book a no-obligation call to discuss your university or college student enquiry tasks

We’ll tell you which tasks can be automated, how it works and how much time you will save.

Book a 30-minute call

How Will Niico Fit Into Our Current Technological Ecosystem?+

One of the core strengths of Niico is its ability to seamlessly integrate with your existing software and systems without requiring any disruptive changes or learning new tools. Our team conducts a thorough analysis of your current technological setup to ensure Niico's automation tools complement your processes effectively, ensuring a smooth transition and immediate efficiency gains.

How customisable is Niico's automation?+

Niico's platform is highly customisable to meet the unique needs of your institution. Beyond automating routine tasks, we work with you to identify specific challenges and opportunities for automation within your processes. Our team then develops tailored AI solutions that not only fit but enhance your existing workflows, ensuring that the automation delivers on your specific objectives and outcomes.

What is the implementation timeline for Niico?+

The deployment of Niico's automation solutions typically takes about 4 weeks from initial consultation to going live. This period involves detailed planning, integration with your systems, customisation of automation processes, and thorough testing to ensure that everything operates smoothly and efficiently from day one.

How does Niico ensure data security and regulatory compliance?+

Data security and compliance are paramount at Niico. We adhere to stringent data protection protocols and ensure that all automated processes comply with relevant regulations, such as GDPR in the European Union. Our team works diligently to safeguard your data and that of your students, providing peace of mind and reliability in our automation solutions.

What ongoing support does Niico offer?+

Our commitment to your success extends beyond the initial setup. Niico provides ongoing support and maintenance to ensure the optimal performance of our automation tools. Our support team is available to address any questions, provide updates, and make adjustments as needed to keep your automated processes running smoothly and efficiently.

FAQs

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MMU transformed manual tasks
that took days
into minutes

Student enquiry automation

Speed up responses to helpdesk tickets or password reset enquiries

Niico handles repetitive admin tasks already in place

Speed up processes for students like ID card creation or portal access

Scalable automation that easily adapts to the increasing volumes of student enquiries

Book a no-obligation call to discuss your administrative tasks.

We’ll tell you which tasks can be automated, how it works and how much time you will save.

Book a 30-minute call

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